14 June 2007
Customer Assessment Report of:
Mr Goran Raynovski
Bulgaria Property Search
Mr Raynovski has outstanding trade awareness of what needs to be done and when. He consistently kept the customer updated at all times and they were fully aware of all situations that arose during the property transaction. He is willing to share his vast knowledge with the customer, ensuring the correct business ethic is present at all times. A master of his craft in any given situation.
Ceaselessly attentive to the customer need, Mr Raynovski ensured that we were catered for at every moment of our visit. He arranged the whole trip and took the time out to tour guide us on the long journey from Sofia to Nessebur, whilst ensuring our safety and well-being. He ensured that the journey was as comfortable as possible. Mr Raynovski is a customer focused individual that is aware of and diligently strives to go the extra mile to suit customer need events. He works assiduously, ensuring that any unanticipated requirements are catered for when they arise, and does not fade in enthusiasm towards his guests no matter how difficult they may be.
Mr Raynovski is at the pinnacle of his current role. He has shown the capacity to take on further responsibility in the short, impressive time that I (as a senior manager) have had the privilege of engaging with. He should be considered a highly valued, capable team worker that carries his mentors business forward in profit at every given opportunity.
In précis to the above, Mr Raynovski was the perfect host to a very organised and successful property purchase and visit for my family and I. He is staunchly patriotic and has an enviable pride and knowledge in his country, culture, history and colleagues. Mr Raynovski is totally business focused, whilst ensuring that the customer need is met during the entire course of business transaction and negotiations. An outstanding professional at every step of the way. His Hierarchy should be proud of his efforts and treasure his future capabilities to the benefit of their company.
A R PAYNE
As a first-time home buyer, not familiar with the process, local laws and regulations, and being quite far away from Bulgaria, I was just amazed how easy and quick one can purchase real estate with a good advice. Among tens of agents who replied to my initial enquiry about properties which could meet my criteria, I immediately chose Mr. Goran Raynovski for his personalized approach and professional, honest and timely replies. Mr. Raynovski would go the extra mile to accommodate his client’s numerous demands and respond to questions. In fact, he even went to inspect the property and chose the apartment for me. All I had to do was to come to Bulgaria to sign the title deeds and that was the first time I saw my apartment – and it was exactly what Goran said it would be. He would also share his personal knowledge of the industry, its trends and local perspectives. During the whole process Goran provided invaluable advice and followed up on every step, be it with the developer, local authorities or solicitor. I felt protected all the way and would highly recommend using his services.